Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Website (as defined below). Any use by you of this Website indicates that you accept these Terms.

1) About us & contact information

a) Https://goodies-snacks.ca (“Website”) is owned and operated by Hero Canada Foods Inc. ("We", "Hero Canada", "Us").

b) We are registered in Alberta, Canada under corporate access number 2023973619, with our registered office at 4000, 421 7th Avenue SW, Calgary, AB, T2P 4K9, Canada and our head office at #115, 11505 35 Street SE, Calgary, AB, T2Z 4B1, Canada. 

c) If you have any questions or concerns with respect to these Terms or the Website you may contact us by email at hello@herocanadafoods.com or by post at #115, 11505 35 Street SE, Calgary, AB, T2Z 4B1, Canada.

2) Accessing our Website

a) By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.

b) We amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time.

c) We may update and change our Website at any time to reflect changes to the materials, our products, our users’ needs and our business priorities.

d) While we endeavor to ensure our Website is available 24 hours a day, we do not guarantee that our Website, or any Content (as defined below) on it, will always be available or be uninterrupted.

e) We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

f) You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

g) You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms, and that they comply with them.

3) Privacy & Cookies

These Terms refer to our Privacy & Cookies policy, which also apply to your use of our Website. The Privacy & Cookies policy sets out the terms on which we process any personal data we collect from you, or that you provide to us and provides information about the cookies on our Website.  By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

4) Intellectual Property Rights 

a) As between you and Hero Canada, we are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it (“Content”). Those rights are protected by law, including trademark and copyright laws, and treaties around the world.  All rights not expressly granted are reserved by Hero Canada. 

b) You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others to Content posted on our Website on the following basis.   

i) You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.   

ii) Our status (and that of any identified contributors) as the authors of Content on our Website must always be acknowledged.

iii) You must not use any part of the Content on our Website for commercial purposes without obtaining a license to do so from us.

iv) You must not remove or alter any copyright, trademark, or other legal notices marked on the Content. 

c) If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5) Links to and from other websites

a) Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

b) You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

c) You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

d) Our Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

e) If you wish to link to or make any use of Content on our Website other than that set out above, please contact hello@herocanadafoods.com. 

6) Prohibited Use

a) We do not guarantee that our Website will be secure or free from bugs or viruses.

b) You are responsible for configuring your information technology, computer programs, and platform to access our Website. You should use your own virus protection software.

c) You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. In addition, you must not:

  • Violate any applicable federal, provincial, local, or international law or regulation;

  • Infringe upon the intellectual property or legal rights of others;

  • Provide any false, inaccurate, or misleading information;

  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity; or

  • Use the Website to transmit or upload any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

d) By breaching this provision, you may commit a criminal offence under applicable Canadian law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

7) Website Disclaimer 

a) Our Website is provided free of charge and the content on our Website is provided for general information only.  It is not intended to amount to advice on which you should rely.  You must obtain professional or specialist advice before taking any action based on the Content on our Website.

b) Although we make reasonable efforts to update the information on our Website, your use of the Website is entirely at your own risk. Everything on the Website is provided to you “as is” and “as available” without any representations, warranties, or guarantees of any kind, whether express or implied, including but not limited to warranties or conditions of accuracy, completeness, title, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or that the Website will be error-free, uninterrupted, secure, or free from viruses or other harmful components. 

c) Our Website may include information and materials uploaded by other users of the Website, including to bulletin boards and chat rooms.  This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.

8) Exclusion of Liability

a) To the fullest extent permitted by law, we and our directors, employees, agents, and representatives will not be liable for any loss or damages arising out of or related to your access to or use of the Website, any linked websites, or any content, whether such loss or damages are based on warranty, contract, tort (including negligence), strict liability, or any other legal theory. This includes, without limitation, liability for direct, indirect, special, punitive, incidental, or consequential damages. Our total liability to you for any claim arising out of or relating to the Website will not exceed $1.

b) We are not responsible for any inability or restricted ability to access or use the Website due to local, national, or international restrictions, including technological or legal limitations.

c) We are not responsible for late, lost, incomplete, misdirected, or stolen messages; unavailable network or mobile connections; failed, incomplete, garbled, or delayed computer transmissions; technical malfunctions or disturbances; or any other communications failures or circumstances affecting, disrupting, or corrupting communications. We are not responsible for any network fees or charges associated with your use of the Website.

d) Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.

9) Indemnification

You agree to defend, indemnify, and hold harmless Hero Canada, its directors, officers, employees, agents, and representatives from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Website or your breach of any representation, warranty, or other provision of these Terms.

10) Waiver and Severability

Any waiver of a term in these Terms is only valid if it is in writing and signed by Hero Canada. If any part of these Terms is found to be invalid, illegal, or unenforceable in any jurisdiction, the rest of the Terms will remain in effect.

11) Governing Law and Choice of Forum

These Terms and your use of the Website are governed by the laws of the Province of Alberta and the laws of Canada applicable therein. Any legal action or proceeding related to the Website or these Terms must be brought in the courts of Alberta, and you agree to the exclusive jurisdiction of those courts. You waive any objections to the jurisdiction or venue of these courts.

12) Injunctive Relief

Notwithstanding any other provision of these Terms, Hero Canada has the right to seek and obtain injunctive relief, whether provisional, interim, or permanent, from any court of competent jurisdiction to protect its trademarks, intellectual property rights, confidential information, or to preserve the status quo pending resolution of any dispute.

13) Entire Agreement

These Terms are the entire agreement between you and Hero Canada regarding your use of the Website and replace any prior or current agreements, understandings, or communications, whether written or oral. 

14) Relationship

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms.

15) Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time without notice.

16) Termination

These Terms are effective unless and until terminated by Hero Canada. We may terminate these Terms at any time without notice and may deny you access to the Website for any reason or no reason. Any obligations or liabilities incurred by you or Hero Canada prior to the termination date will survive the termination of these Terms.